Frequently Asked Questions

How do I shop on your website?
Use the MAIN MENU to the left to access a desired Page.

To order click the add to Basket Button, you will be taken to PayPal's Secure Server where you can adjust quantities and return to shopping or check-out.

How long will it take for my order to arrive?
We will send you an e-mail confirming the details of your order immediately. You can expect your order to be fulfilled and mailed within 3 business days. Please allow up to 7 business days from time of shipment to receive your order.

Who do I contact if I have questions or problems?
If you need to contact us, our contact information is listed on the Contact Page. You may call us or e-mail us and we will respond to your inquiry as quickly as possible.

Can I place an order with you without using your website?
Of course! Just contact us and let us know how we can help. Our phone number and e-mail address are listed under "Contact Us" on our home page.

Do I need a PayPal^® account to use my credit card?
No! Our website will process your credit card payment through the PayPal® credit card processing system whether you have a PayPal account of your own or not.

Is my personal information secure?
We take the privacy of your personal information very seriously and will only use your information in accordance with the terms of our Privacy Policy.

We currently use the Internet standard of 128-bit SSL encryption. You will be within a secure environment when you submit your payment information.

How can I pay for my order?
We use PayPal® to process payments for all orders placed on our website. You may also order and pay via USPS mail and money orders.

What is your return policy?
If you experience a problem with your order, or if you wish to return an item, simply contact us via e-mail, by phone or by mail.

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